Call buttons are an important communication tool that helps offer efficient customer engagement. If you think call buttons could help your business, it is important to know the key differences between wired and wireless buttons.
Wired and Wireless Connections
Wired call buttons need to be physically connected by cables to a central unit, as this creates a stable communication channel. They are a more traditional system, and they do give a more reliable signal, but as they have to be wired in, there can be untidy cables showing and limited places to install the system. Wireless call buttons, however, use technology like Wi-Fi and Bluetooth, so they can be placed anywhere.
Installation and Mobility
The installation process of wired and wireless call buttons is different. As wired call buttons need to be placed in a fixed location, they are suitable for places like hospitals or doctors’ rooms. They can also be used for personal alarms for elderly people. Wireless call buttons, however, can be put anywhere within the signal range, so they can be used in hotels, restaurants or retail shops.
Cost Considerations
Wired call buttons do appear to be more economical, as they have a straightforward cable-based infrastructure, and this usually has lower upfront expenses. However, using a wireless system may be more expensive to start off with, but they offer longer-term value as they are a more flexible and adaptable system.
Signal Reliability and Performance
How stable the WiFi signal is in your workplace or business is also important, as wired buttons will guarantee a consistent connection, and there won’t be issues with signal interference. Wireless call buttons can be susceptible to signal problems and challenges related to distance from the WiFi hub. If you need WiFi call buttons, firms like Dinggly have a wide range.
Technology Integration
Wireless call buttons can also integrate with other technology in your business. They can connect to smartphones and customer management systems. Wired systems do not have this ability, as the technology they use is older and less sophisticated.
